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Process

How we work

A clear process makes for a better partnership. Here is how every engagement runs, step by step.

  1. 1

    First call

    30 minutes

  2. 2

    Audit

    3 working days

  3. 3

    Proposal

    2 working days

  4. 4

    Onboarding

    Week 1

  5. 5

    Delivery

    Ongoing

  6. 6

    Reporting

    Monthly

Stages

What happens at each stage

  1. 1 · 30 minutes

    First call

    What we do
    Learn about your business, your customers and your goals.
    What we need from you
    An overview of what you have tried so far.
    What you receive
    A clear view of how we can help.
  2. 2 · 3 working days

    Audit

    What we do
    Review your website, search visibility, ads, social media and tracking.
    What we need from you
    Read access to analytics and ad accounts.
    What you receive
    A written audit with three recommended priorities.
  3. 3 · 2 working days

    Proposal

    What we do
    Define the scope, timelines and cost.
    What we need from you
    Your decision on scope and budget.
    What you receive
    A proposal with deliverables, dates and pricing — no surprises later.
  4. 4 · Week 1

    Onboarding

    What we do
    Set up tracking, access and the reporting schedule.
    What we need from you
    Admin access and a main point of contact.
    What you receive
    Working measurement before any budget changes.
  5. 5 · Ongoing

    Delivery

    What we do
    Build, launch and continuously improve.
    What we need from you
    Feedback and approvals within 3 working days.
    What you receive
    Work delivered on schedule, with a dedicated specialist.
  6. 6 · Monthly

    Reporting

    What we do
    Share progress and plan the next month.
    What we need from you
    30 minutes for a monthly review call.
    What you receive
    A clear report and a plan for the month ahead.

FAQ

Frequently asked questions

Ready to take the first step?

No hard sell. Just honest, useful advice.

Free and with no obligation

Discover what your marketing can achieve

Share your website and receive a written audit with the three steps we would take first — or book a call and we will walk you through it personally.

  • Website

    Mobile speed, how easily visitors can contact you, and where they tend to leave.

  • Search visibility

    What you rank for today, the opportunities you could target, and how you compare with competitors.

  • Paid advertising

    How your budget is being used and what it delivers, if you run ads.

  • Social media

    How well your activity is reaching potential customers.

  • Tracking

    Whether you can measure results across all of the above.

  • Priorities

    The three steps we would take first, in order, with an indication of effort and cost.

What happens next

  1. 1 • We confirm
  2. 2 • We review
  3. 3 • You receive it
How would you like your audit?

No hard sell. Just honest, useful advice.

Prefer to start on your own?

Download our free checklist: 20 practical checks you can run on your website today — the same ones we begin every audit with.